Thursday, January 13, 2005

anti-virus developers, listen up!

take a look here... (Message-ID: wa6dnTcvF_JsK3jcRVn-qA@comcast.com if the link is broken)

this poor user has a virus stuck in his email and he can't figure out which message it is that he needs to delete... folks, do me a favour, when you detect a virus inside what you recognize to be an email envelope could you report not just the virus name and filename but also some kind of identifying information for the email in question (From:, To:, Subject:)?

i mean really - when your product detects a virus in an email database and it can't clean it, without this information you might as well be telling the user "there is a virus somewhere on your computer"... that's just too vague to be useful...

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